Why vertical AI beats generic AI
Horizontal tools can help with isolated tasks. Vertical products can own the workflow context, review loop, output standard, and operating state.
Thesis
Notes on vertical AI, document-heavy work, and products that survive expert review.
Pragma Labs is built on a simple belief: the next valuable AI products will be shaped by industry workflows, not by generic chat interfaces.
The document-to-workflow layer
In professional services, documents are not passive files. They carry deadlines, entities, obligations, decisions, and the next step.
Human-reviewed AI is not a compromise
For high-risk work, review is product design. It makes outputs accountable, explainable, and usable in production.